Spot on service. Lacey Leach & welcoming team are awesome! They listen and are professionals. All the best to the IRA service team!

Justina, my tech was excellent. She was so nice and professional. I enjoyed working with her.

Had our 10,000 mile service done and it was effortless. No waiting, friendly service and done sooner than expected. This is a very friendly professional dealership. I would recommend them to anyone.

You seem to attract the nicest employees…always impressed. The very pleasant young woman who welcomed me today offered a two-minute reset of Car Play which had been giving us trouble lately. Very efficient . Impressed again. Since the first day buying our Rav with Jeff’s able assistance ( a very pleasant experience), we have consistently encountered positive interaction with members of your team. Thank you.

Like a doctor’s appointment, healed my vehicle, they recommended all available services for my vehicle and found some defects which were noticed during multipoint inspection, and let me decide what I want perform right away and keep some services for later, better be aware of your veh condition

I had a great experience at Ira Saco. I enjoyed my sales rep and they had me driving in a new car that same week I went in to test drive.

I pay $200 that they can tell me something I know already I totally rip off!!!!

The staff at Ira Toyota in Saco are true professionals, friendly, polite and the wotk is done on time.

I have always had a great visit at Ira Toyota! They are kind and courteous. They inform you of what work needs to be done. I like in person instead of the notification on the phone and today they did that so, that was a bonus.

They did a great job! They got me in the day after my part was in and got me out and I'm all set. My radio works great..

After running my vin over the phone, the service dept told me that I was covered for a frame replacement on my 2013 tacoma with only 130k miles. The truck recently failed inspection due to a large hole in the frame. The excessive and premature rot on my frame is a result of toyota and their manufacturing processes. This has been well documented. After an hour drive and an hour wait the guy says oops it might not be covered. A day later and they tell me I’m out of luck. Terrible job on giving me any sort of accurate information. My truck is still eligible for a frame swap for another month but apparently the previous owner didn’t bring it in for the bandaid undercoating that was “offered” by toyota. Like an undercoating performed 9 years after a vehicle drives off the lot is going to do anything. Carl the service manager you have every right do defend and stand behind poor crafstmanship, but at the end of the day you and toyota are doing the wrong thing. Toyota can afford to replace an $8k frame on my lemon tacoma. For me that would be a significant financial hit. I went from being a huge fan of toyota to being a hater in under 24 hours working with Ira in saco. Hopefully toyota will step up and do what’s right because this dealership is clearly incapable.

Keith was exceptional making sure my Highlander was cared for regarding general maintenance and the detailed cleaning. I highly recommend Ira Toyota Saco. We will continue to use the services!!

Berto gave us the best car-buying experience we’ve ever had! He helped us find the perfect truck for my son and gave us a fantastic deal. No pressure, just honest, friendly service. He truly went above and beyond. Highly recommend!

We had Berto Arroyo help us with the purchase of our new vehicle and it was the best car buying experience I’ve had so far- He was incredibly knowledgeable and helped with every step of the way including the confusion of which car to buy or which warranty to purchase. I’m a woman and it can be scary to buy a car, Berto answered all of my questions without inputting his personal opinion, only giving facts and allowing me to decide on all the things I wanted. I gave him very difficult criteria and he delivered on every step, would recommend every friend I have to have him as their salesman. Thanks Berto!!

The process for ending one lease and signing up for another lease is excellent! Ethan ‘s customer service is very professional.