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Our Reviews
Staff is knowledgeable snd professional Customer wait times outrageously long even with an appointment Work quality good
Service took almost 3 hours. Had to wait a while to get my car back.
Helpful technicians and friendly service. Same day appointment was also convenient. I would return again.
I had an appointment for an oil change today @ 1:15pm. Service Rep (Trevor) informed me about a note from my previous visit advising that the serpentine belt needed to be replaced as it appeared brittle and aging. Ok, I accept that. Trevor even popped the hood and let me view the belt ( you can see a small glimpse of the belt from a certain angle). I agreed to have it replaced for around $270. About an hour and a half later (2:45pm) Trevor comes to me in the waiting room and informs me he has āsome good news and some bad newsā. He goes onto say that while the tech was removing the serpentine belt, he torqued the wrench and broke the housing for the thermostat. Good news was that they would fix it without charge. They located an aftermarket thermostat housing at OāReilly Auto Parts. Trevor told me it was actually more expensive than the original Toyota housing. (Ok). I proceed to wait for another 2 plus hours before my car is finally ready just after 5pm. I will say that I do not fault Trevor for any of this. I have had Trevor as a service advisor in the past and I think he is a great communicator, very professional, and a genuinely nice guy. However, I do fault the service department leadership for being out of touch and what seems like a service department that needs a bit tightening up and a better focus on serving the customer in a timely and efficient manner. There were not many customers in the waiting areas during my 4 HOUR visit. Unfortunately this is a repeat of what I experienced in the past at IRA Toyota. Iāve been in the waiting area for hours, (mind you, with a pre scheduled appointment) just for a simple oil change. Again, I want to emphasize that the only positive aspect of my last several visits, including this one , is that Trevor is a professional and is a good representative for the service department. I understand that he is the customer facing person and is pulled between the front end (customer) and the back end ( techs). Not an easy job, but he remains calm and professional nonetheless. Bottom line here is that I wasted 4 hours of my Saturday for something that should have taken half the time or less. And I paid a hefty sum for it. Shame on you IRA Toyota. There are plenty of other places where I can have my vehicle serviced. Iāve tried to overlook past issues with my time not being valued. No more. You lost this customer.
Excellent service- timely and very professional staff. Easy to schedule and prompt service. Highly recommend
Did the work I requested and charged a fair price. Was done quickly and with a smile.
Keith is very professional service advisor at Ira Toyota. I would recommend Ira Toyota for the service and sales.
I was ignored for most of the interaction. Poor customer service and the finance guy was a jerk.
Easier to make an appointment. They were very kind and helpful and were interested in my problem. They called me as soon as my car was ready and I was in and out within 10 minutes.
My car was serviced in record time! I had some minor issues that were taken care of.
I was greeted promptly for service by Kaleb who was very courteous and professional. Next I thought I might be interested in a lease. I leased a Tacoma and was extremely pleased with the service and professional attitude of both John in sales and Brandon in finance. IRA is 60 minutes from my house. I shall travel that distance again when needed due to my positive experience.
Find it odd that my car did not pass inspection because of wipers. I feeling i had not asked them to check k the wiper arm after having g my windshield replacement it would have passed. Also took over 2 hours just for 25000 mile che k up. Seem toyota fails it's own inspection when you don't want to buy extra parts from them asihave had this happen before. They pass your first one but always tries to upset something on the 2nd.
My wait was 2.5 hours. It should have been half of that. I also feel that I was gouged on the billing. I had a state inspection, tire rotation and fuel injection cleaning. Iāll never do a fuel injection cleaning again. You can get the same results from a gas additive for under $10.00!
The service rep knew what he was talking about I will now request him to handle both my vehicles
Had a very good experience from when I drove to when I left. Everyone was very professional and promt.

Welcome to Ira Toyota Saco
Welcome! Thank you for making your way to Ira Toyota Saco, your certified Toyota dealer near Portland. Since you’re here, we can only guess that you’re on the hunt for a new set of wheels, service you can count on, or financing advice that covers whatever you may need. Luckily, at our Toyota dealer in Saco, you’ll find all of this and more under one roof.
Whether you’re shopping for your next vehicle or need trusted Toyota service near Scarborough, we would love to help. Read below to learn more about what our team can do for you!
Explore Our Dynamic Inventory
Our Toyota dealer in Saco is home to an extensive inventory of new, used, and Toyota Certified vehicles. So, whether you’ve been saving for a brand-new Toyota, or would like to save some money on a pre-owned ride, you’ll find something you love.
Within our new Toyota inventory, you’ll find adventurous SUVs like the 4Runner, capable trucks like the Tundra, agile sedans like the Camry, and many more fan-favorite models!
If you’re shopping on a strict budget, our used vehicle inventory offers tons of affordable options in your price range, with nearly every brand represented. Do you prefer to stick with Toyota, and hope to get something with low mileage and modern technology? We recommend browsing our Toyota Certified inventory.
Leasing & Financing at Ira Toyota Saco
Our Toyota dealer near South Portland boasts a well-connected finance center run by a qualified team of professionals. They can help you get a workable loan or lease in a quick, easy, and transparent manner, so instead of worrying about payments, you can focus on enjoying your updated ride. We are ready to discuss your options and help guide you to the most favorable choice for your driving habits and budget!
Certified Toyota Service Near Portland
Do you have questions or concerns about the maintenance of your Toyota model? The on-site service center at our Toyota dealer in Saco is full of knowledgeable advisors and certified technicians who are ready to assist you. We can walk you through any procedure, so you know exactly what to expect and what your vehicle will undergo.
Visit Our Toyota Dealer Near Scarborough!
As you can see, there’s plenty to look forward to when you start your adventure with Ira Toyota Saco. We want to give you the best possible experience, and you’ll see what that’s like as soon as you arrive. So, what are you waiting for? Whether you want to upgrade your vehicle or get Toyota service near South Portland, we can’t wait to help you. Contact us with any questions for our friendly team!